Loneshard

Privacy Policy

Effective August 18, 2026

Loneshard is designed to work without an account. It does not include advertising, third-party analytics, or background location tracking, and it does not sell personal information.

Information stored on your device

The game stores saves, settings, and a randomly generated client identifier on your device. The iOS app uses Apple-provided local preferences so this information can survive ordinary app relaunches. It remains on your device unless you deliberately use an online feature or share a diagnostic report.

Online co-op

When you use online co-op, the relay processes a room code, live game state, and messages needed to connect the two players. Rooms are held in memory and removed after players disconnect; Loneshard does not intentionally retain room content. The hosting provider necessarily processes network information, such as IP addresses, to deliver the service.

Simulated-player replies

When interactive simulated-player replies are available, the game sends your latest message, up to eight recent chat lines, limited character and world context, and the random client identifier to the Loneshard server. The server uses OpenAI to produce the reply. Loneshard keeps daily usage counters keyed by the client identifier and IP address, plus a monthly cost total, to enforce rate and spending limits; it does not intentionally store the chat content.

Beta feedback

The Playtest Report action prepares build, device, performance, location, and recent error details for you to review and share. Reports are not uploaded automatically and do not include your save data.

Purchases

The recruited beta has no purchases. If a public version later offers an Apple in-app purchase, Apple processes the transaction; Loneshard does not receive your full payment-card information.

Children and changes

Loneshard does not knowingly solicit personal information from children. This policy may change when the game or its online services change. The effective date above will be updated when that happens.

Contact

Questions or privacy requests can be sent to support@loneshard.com.